Terms and Conditions
Last updated: February 18, 2026
Please read these Terms and Conditions carefully before using CC Agents. By accessing or using cc-agents.io and the CC Agents AI agent platform (collectively, the "Service"), operated by Cicerai S.L. ("we," "us," "our"), you agree to be bound by these Terms. If you do not agree, do not use our Service. These Terms constitute a legally binding agreement between you and Cicerai S.L.
1. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements. If you are using the Service on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.
2. Description of Service
CC Agents is an AI-powered agent platform that enables users to create, configure, and deploy conversational AI agents integrated with third-party services such as Slack, Gmail, WhatsApp, Google Calendar, Notion, GitHub, Telegram, and others. The Service is provided on a subscription basis and is subject to the features available within your chosen plan.
3. Account Registration
To access the Service, you must register for an account. You agree to:
- —Provide accurate, current, and complete registration information
- —Maintain the security and confidentiality of your password
- —Notify us immediately of any unauthorised access to or use of your account
- —Accept responsibility for all activities that occur under your account
One Account Per User
You may not create an account on behalf of another person without their explicit consent, and you may not share your account credentials with others.
4. Subscription and Payment
Plans
CC Agents is offered in subscription tiers as described on our Pricing page. Features and usage limits vary by plan.
Billing
Subscriptions are billed monthly or annually in advance. By providing payment details, you authorise us to charge your payment method for your chosen plan on each renewal date.
Cancellation
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you retain access to the Service until then.
Refunds
Payments are non-refundable except as required by applicable law. Partial-period refunds are not provided.
Price Changes
We may change subscription prices with 30 days' advance notice sent to your registered email address. Continued use of the Service after the notice period constitutes acceptance of the new prices.
Taxes
Prices are exclusive of applicable taxes (e.g., VAT). You are solely responsible for all taxes applicable to your subscription in your jurisdiction.
5. Acceptable Use
You agree not to use the Service to:
- —Violate any applicable local, national, or international law or regulation
- —Generate, distribute, or facilitate spam, phishing, or deceptive content
- —Infringe on the intellectual property, privacy, or other rights of any third party
- —Upload, process, or transmit illegal, harmful, abusive, or offensive content
- —Attempt to gain unauthorised access to any part of the Service or its underlying systems
- —Reverse engineer, decompile, disassemble, or attempt to extract the source code of the Service
- —Resell, sublicense, or otherwise commercialise access to the Service without our prior written consent
- —Interfere with, disrupt, or place undue burden on the Service's infrastructure
- —Use the Service to develop competing products or services
Enforcement
We reserve the right to suspend or terminate accounts that violate this Acceptable Use Policy without prior notice.
6. AI Outputs and Limitations
The Service incorporates artificial intelligence that generates outputs based on your inputs. You acknowledge and agree that:
- —AI outputs may be inaccurate, incomplete, biased, or unsuitable for your specific purpose
- —You are solely responsible for reviewing, validating, and deciding whether to rely on any AI-generated content
- —CC Agents outputs do not constitute legal, financial, medical, psychological, or any other professional advice
- —We do not guarantee the accuracy, reliability, or fitness of AI outputs for any particular purpose
7. Intellectual Property
Our Intellectual Property
The Service, including its software, design, user interface, trademarks, logos, and underlying AI models, is owned by Cicerai S.L. and protected by intellectual property laws. Nothing in these Terms grants you ownership of or any licence to any part of the Service beyond what is necessary to use the Service as intended.
Your Content
You retain all ownership rights to content you submit to the Service (prompts, data, documents, configurations). By submitting content, you grant us a limited, non-exclusive, royalty-free licence to process, store, and transmit that content solely to provide the Service to you. We do not use your content to train AI models.
Feedback
Any feedback, suggestions, or ideas you provide about the Service may be used by us freely without restriction or compensation to you.
8. Third-Party Integrations
The Service may connect with third-party services (Slack, Gmail, WhatsApp, Google Calendar, Notion, GitHub, etc.). You acknowledge that:
- —Your use of third-party integrations is subject to the respective third parties' terms of service and privacy policies
- —We are not responsible for the availability, content, accuracy, or practices of any third-party service
- —We are not liable for any damages arising from your use of or reliance on third-party services
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; OR (D) AI OUTPUTS WILL BE ACCURATE OR COMPLETE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CICERAI S.L. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) ONE HUNDRED EUROS (€100).
11. Indemnification
You agree to indemnify, defend, and hold harmless Cicerai S.L. and its officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) any content you submit to the Service.
12. Termination
Termination by You
You may terminate your account at any time by cancelling your subscription and requesting account deletion from your account settings or by contacting us at legal@cc-agents.io.
Termination by Us
We may suspend or terminate your account and access to the Service immediately and without prior notice if you breach these Terms, engage in fraudulent or abusive activity, or if required by law.
Effect of Termination
Upon termination, your right to access and use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy. Sections that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) shall survive.
13. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of Spain, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts of Spain.
If you are a consumer resident in the European Union, you may also have the benefit of mandatory consumer protection provisions of the law of your country of residence, and you may use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by sending an email to your registered address or by posting a prominent notice on the Service, at least 30 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance.
15. General Provisions
- —Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cicerai S.L. regarding the Service
- —Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect
- —Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision
- —Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights freely
16. Contact
For questions about these Terms or the Service:
Email: legal@cc-agents.io Company: Cicerai S.L., Spain